Fake reviews on CozyCot are those that don't reflect genuine customer experiences. This includes reviews written by the business owner, competitors, or reviews created to manipulate the rating. CozyCot uses a system to detect and remove fraudulent reviews.
Additionally, we provide the Flag a Review feature for the community. Consumers and businesses can flag reviews if there's reason to believe they don't comply with our guidelines. CozyCot Content Integrity Team investigates each flagged review to ensure authenticity. We also take precautions to prevent abuse of these flagging tools by consumers or businesses.
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