Can I respond to negative reviews on my brand's profile?

Created by Hello CozyCot, Modified on Thu, 18 Jan at 4:58 AM by Hello CozyCot

Yes, you can respond to negative reviews on your CozyCot brand profile. CozyCot encourages businesses to engage with customer feedback, providing an opportunity to address concerns, share your perspective, and showcase your commitment to customer satisfaction. Constructive and courteous responses contribute to a transparent and positive interaction with potential customers.

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