What steps should I take if customers don't adhere to the campaign requirements?

If customers fail to adhere to the campaign requirements on CozyCot, consider the following steps:

Communication: Reach out to the participants politely, reminding them of the campaign guidelines and requirements.

• Clarification: Provide additional clarification if there is confusion regarding the campaign instructions.
• Support: Offer assistance to address any issues or concerns participants may have, ensuring a positive experience.
• Feedback Collection: Encourage participants to share their feedback, allowing you to understand any challenges they might be facing.
• Moderation Tools: Utilize CozyCot's moderation tools to manage and enforce campaign requirements, ensuring a fair and consistent experience for all participants.

By taking these steps, you can maintain a positive engagement with participants and address any challenges that may arise during your campaigns on CozyCot.